Reference

Open mahakam4d Privacy Policy Clearly

Our Privacy Policy explains how mahakam4d handles the account details, device signals and wallet records connected with your use of Dragon Tiger, Super Bingo and other lobby areas.

Account dataDevice recordsWallet privacyPolicy requests
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mahakam4d Open mahakam4d Privacy Policy Clearly
CONTACT PATHS

Use mahakam4d Support For Privacy Requests

A clear support route helps when you want to ask about a stored detail, correct an account record or question a wallet reference. Start from the support route shown after login and include the phone number linked to your account, the relevant date and the request you want us to check. In Yogyakarta and across Indonesia, the same account-based path keeps policy questions tied to the right record.

Team online

Account request

Use the signed-in support path to ask which account details we hold, especially after changing the phone number used during account verification.

Wallet query

For a DANA, OVO, GoPay or QRIS record, include the receipt reference and status shown near the cashier path so we can identify the correct transaction.

Correction request

Tell us which personal detail needs changing and why. We may ask for an account step that confirms ownership before applying the requested correction.

DATA PRACTICE

Browse How We Handle Your Data

We handle privacy through specific account and device steps rather than broad promises.

Account details

We use your phone number, login record and verification result to connect requests with the correct account.

Device signals

A mobile browser or desktop session may create records such as device type, browser version, approximate session time and security…

Cookies

Cookies can keep your signed-in path working, preserve security preferences and help us understand a failed session.

Account security

Before changing important account details, we may compare the request with your phone verification and recent sign-in pattern.

Retention

Receipt references, security events and support messages may remain while an account matter, transaction question or legal duty requires them.

Your request

Ask for a copy, correction, restriction or removal review through the signed-in support path.

Ask About Your Privacy Policy Rights

These Privacy Policy answers focus on the questions we expect you to ask before opening an account or connecting a local wallet. We explain the records involved, the account steps used to confirm a request and the route for asking us to change or remove personal details. Where access or a request is restricted, the outcome depends on local law.

It covers account details, phone verification, device and session records, cookies, support messages and payment references linked with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Device type, browser details and session events help us recognise a familiar login and investigate unusual access. They support account security and are not displayed as public profile details.

Yes. The policy includes transaction references, requested amount records and status details connected with DANA, OVO, GoPay and QRIS. Wallet credentials are not requested through ordinary support messages.

Use the signed-in support path and ask for a copy of the personal records connected with your account. Include your linked phone number, and complete any ownership check we request.

You can ask us to correct an inaccurate phone, profile or account record through support. We may compare the request with phone verification before changing details, and local law may set limits.

Retention depends on the type of record and whether it supports security, a transaction question, a support matter or a legal duty. We restrict or remove records when that need ends.

Send the request through the account support path and identify whether it concerns cookies, session records or account deletion. We confirm ownership first and explain any action that depends on local law.

Related Pages

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